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How Can We Help Today?

Owned and operated by Veto Associates LLC, our team is ready to help with orders, product questions, or planning your next home upgrade.

We typically respond within 24 hours
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Email
support@luxhouseplus.com
Within 24 hours
Phone
+1-470-878-7044
Mon-Fri, 9 AM - 5 PM EST
Live Chat
Available during business hours via the chat icon on our site
Quick replies
Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, followed by an estimated 5 to 8 business days in transit. You will receive a tracking number by email once your order ships so you can follow its progress.

How can I track my order?

Once your order ships, we send a confirmation email with a tracking number and carrier link. If you have not received this email within 3 business days, check your spam folder or contact our team for an update.

What is your return policy?

We offer 30-Day Returns on eligible items. If something does not meet your expectations, please review our Return Policy page for full details on how to initiate a return and what qualifies.

Can I exchange an item for a different model or size?

We are happy to help with exchanges within our 30-Day Returns window. Contact us with your order number and the item you would like instead, and we will walk you through the process.

How do I choose the right outdoor kitchen setup for my space?

Consider your patio or deck dimensions, how often you entertain, and which cooking features matter most to you. Our team can help you compare configurations and find the best fit for your outdoor living area.

Do your smart bathroom mirrors require special wiring or installation?

Most of our smart mirrors are designed for straightforward installation with standard bathroom wiring. Each product listing includes detailed specifications and installation notes so you know exactly what is needed before you purchase.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Order Status or Tracking
Returns or Exchanges
Outdoor Kitchen Questions
Smart Mirror or Appliance Info
General Inquiry
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Prompt Responses

Our support team aims to address every inquiry within one business day.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

30-Day Returns

Not the right fit for your space? Our return policy gives you 30 days to decide, backed by our Return Policy.

Free Continental Shipping

Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI) with no order minimum required.